Frequently asked questions

Staking

Bridge

Tokenomics

Governance

General

General

Is the Synternet bridge a one-way or two-way bridge?

It is a two-way bridge, which means that at any point in time, ERC20 SYNT can be exchanged for Cosmos SYNT and vice versa.

Are the Synternet blockchain, the bridge and the SYNT token contract audited?

The Synternet Blockchain, the bridge and the SYNT token contracts have been audited by Certik.

How can I buy SYNT on Osmosis?

SYNT pool is available on Osmosis. Because of the swap routing, you can buy using any currency. Beware that liquidity on Osmosis can be pretty low, so this route only supports use cases like purchasing data on a data layer or Syntoshi credits.

How do I bridge SYNT to and from Osmosis?

This is done using Inter-Blockchain Communication (IBC) protocol. This is natively supported by Keplr wallet UI. Find the guide here.

Bridge Process

Do I have to bridge to Cosmos?

Bridging to the Cosmos-based Synternet Blockchain is optional. You would need to do this though, if you want to stake tokens and earn reward and vote on governance proposals or you want to purchase data on developer portal or acquire Syntoshi credits.

Is there a minimum or maximum amount for bridging?

Due to economical reasons, the minimum amount to bridge is 500 SYNT. While there isn’t a maximum limit, we recommend bridging no more than 5 million SYNT at once.

How long will the bridge be operational?

The token bridge between Ethereum and Synternet will be operational indefinitely.

How can I bridge my tokens?

Follow these steps:
  1. Visit https://staking.synternet.com/bridge/
  2. Connect your Ethereum wallet
  3. Connect your Cosmos wallet
  4. Choose the blockchain you are bridging to and enter the token amount you wish to bridge
  5. Click ‘Bridge’ and follow the on-screen instructions
  6. Once the bridging process is complete, you will find your tokens available to be claimed in the ‘Claimable Tokens’ section
  7. Click ‘Claim’ to claim your tokens

Also check out this guide on our documentation website. Have questions? Reach out to our team on Telegram or Discord. Verify official team members in Telegram by their CM, Community Lead, or Marketing titles next to their name or on Discord by their red name and the Synternet logo next to it. Be aware of impersonators and scammers.

Are there costs associated with bridging?

If you are bridging SYNT from Ethereum to Synternet Blockchain, you will only need to pay Ethereum’s gas fees in ETH as the Synternet treasury subsidizes Synternet Blockchain related fees to provide a frictionless experience. The fees are only subsidized if the user does not have another subsidy enabled already.

If you are bridging from Synternet to Ethereum you will need to pay gas fees in SYNT and ETH.

How long does it take to bridge my tokens?

When bridging from Ethereum to Synternet, the expected wait time is up to 3 minutes or 12 Ethereum blocks after the bridging request transaction is confirmed. However, the claiming is less than 6 seconds because of the instant finality on the Synternet blockchain.

When bridging from Synternet to Ethereum, the wait time is less than 6 seconds due to instant finality on the Synternet Blockchain, but the claim is similarly slow due to the Ethereum mainnet.

What happens to my tokens when I create a bridge request?

Your tokens are represented by the bridge request, also known as a voucher. Original tokens are either burned on Ethereum or locked up on Synternet. When you claim the voucher, tokens are either unlocked on Synternet or minted on Ethereum and sent to the recipient address.

What do I do with my voucher?

You can either claim the voucher and receive your bridged tokens on the destination blockchain, or you can refund it and redeem the tokens on the source blockchain. Find out more about the bridging logic on our documentation website.

What happens if I don’t claim my voucher?

It’s important to note that the voucher has an expiration date of 14 days. After the expiration date, it will only be possible to refund the voucher and redeem tokens on the same blockchain, which the request was made from.

How are fees granted for claiming or refunding tokens on the Synternet chain?

Synternet treasury grants fees for everyone bridging into Synternet blockchain to make the experience frictionless. The fee amount is 0.006 SYNT and all of it will be consumed upon a single ‘Claim’ or ‘Refund’ operation. For an account, these fees are only granted if there’s no allowance existing already. Therefore, take special care and don’t create multiple vouchers (bridging requests) at once, if you have created a voucher, claim it first, and only then create another one.